Live captioning is advised for all broadcasted events. Zoom offers an integrated live captioning feature to provide automatically generated captions at no additional cost. There are a few factors to consider before choosing automatic captions vs. hiring a professional service. Read more about Zoom's live automatic transcription feature.
Accuracy of automatic captions are dependent on clear audio and can be affected by background noise, as well as a speaker’s accent or clarity.
High-profile public events may require human generated captions for ADA compliance.
If you are unsure if automatic captions will be sufficient for your event, please contact webaccessibility@brandeis.edu to discuss further.